Terms of Use

LAST UPDATE:  24.12.2020

TERMS OF USE AGREEMENT

This Terms of Use Agree­ment (“agree­ment”) is entered between and by “you”/”client” (the reader or any other user of this website www.petermatu.com and its offered services) and “RNDr. Peter Matu”  (the author of this website or “I”/”we”) with Business Reg. No. (ICO): 50161644 registered in Slovakia (EU) at Velka Ida 141, 04455.  Access to this website and any use thereof, is sub­ject to the terms and con­di­tions set forth herein.  By access­ing, read­ing or oth­er­wise using this website, you hereby agree to these terms and conditions.

I. LEGAL DISCLAIMER

A homeopathic consultation and the content in this website are not intended in any way to be a replacement for, or as a substitute, to qualified medical advice and should not be construed as a prescription, a promise of benefits, claims of cures, or a guarantee of results to be achieved. The information contained herein or a provided homeopathic consultation are not intended to replace a relationship with a doctor or qualified health care professional.

Do not stop any medications that have been prescribed except under the supervision of your medical doctor. It is important that you continue to see a licensed physician for your current condition or any condition that may arise. No one is advised to discontinue or to avoid medical or psychological consultations. Never disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on this site or because of using homeopathy. The use of any information provided on this site and the use of homeopathic medicine/attendance of homeopathic consultations is solely at your own risk.

It is important to note that  homeopathy is used to enhance your general well-being and health and not to treat a specific disease. I do not make any claims for the effectiveness of any remedy for a condition.

Results from homeopathy  may vary from individual to individual.

II. PAYMENTS/REFUNDS

a)   You have an option to pay for the consultation either online through payment gateways (e.g. Stripe) or via bank transfer. After a booking has been made, you will receive an email with a payment link to confirm and pay for your appointment with your card. This website does not collect any credit/debit card details and all your card details are securely stored only at our third party payment gateway providers.

b)   If paying via bank transfer, please ensure that we receive the payment for the consultation no later than 48 hours prior to the booked appointment time, otherwise the appointment may be cancelled.

c)   For online video consultations only online payments can be accepted.

d)   The money taken against the held/completed homeopathic consultation is 100 percent non-reimbursable/non-refundable.

e)   All eligible refunds will be paid back to the client within 15 working days.

III. CANCELLATION  POLICY

a)   No cancellation or rescheduling is permitted by the client within 48 hour(s) of the appointment time. A fee may apply, should the client cancel the appointment within 48 hours of the scheduled time: 50% fee to cancel within 48 hours, 100% no show fee.

b)   If the cancellation by the client occurs more than 48 hours before the agreed appointment time and he/she has already paid online for the appointment and has no intention of rescheduling it, the client is eligible for a full refund.

c)   If the booked consultation is cancelled by Peter Matu,  a reschedule for the next available date will be offered to the client. Should the client and Peter Matu not reach an agreement on the new appointment date and time and the client already paid online for the consultation, then full refund applies.

IV. CHANGES TO THESE TERMS OF USE AND AMENDMENTS TO THE CONTENT

a)   We reserve the right, at our discretion, to make changes to any part of the this website.

b)   From time to time we may wish to change these Terms of Use in order to improve our services and you agree to be bound by the Terms of Use which apply at the time of your use of this website.

c)  We will post any changes on the website and when doing so will change the updated date at the top of this page. If you are not happy with any changes that we have made, we understand you may wish to cease using our services.